Award of Excellence 5-Time Winners

Nissan Award of Excellence: What It Is and How Dealerships Earn It

The Nissan Award of Excellence is a prestigious accolade recognizing dealerships that excel in customer service, sales, and operational excellence. Here’s what you need to know about this award and how dealerships achieve it.

What Is the Award of Excellence?

• Recognition: This award is given to dealerships that meet Nissan’s high standards for customer satisfaction, sales performance, and overall business operations.
• Criteria: It includes metrics such as customer satisfaction scores, sales achievements, service quality, and adherence to Nissan’s operational standards.

How Does a Dealership Earn It?

1. Customer Satisfaction: Achieving high scores in customer satisfaction surveys, reflecting exceptional service and positive customer experiences.
2. Sales Performance: Meeting or exceeding targets for new and pre-owned vehicle sales.
3. Service Excellence: Providing outstanding service in the dealership’s service department, including timely and effective repairs.
4. Operational Standards: Maintaining high standards in dealership presentation, staff training, and business processes.
5. Business Growth: Demonstrating growth in sales and service revenue.

Our Achievement

Mathews Nissan of Paris has proudly earned Nissan’s Award of Excellence every single qualifying year since taking ownership — that’s all five years we’ve been here! This recognition reflects our team’s dedication to outstanding service and our commitment to providing the best experience for every customer who walks through our doors.

In summary, the Nissan Award of Excellence is a mark of excellence in the automotive industry, and we are honored to have achieved this prestigious award year after year.